Payment Terms, Refund & Cancellation Policy

Automatic Subscription Payments

BY SELECTING AN AUTOMATIC SUBSCRIPTION BASED ENROLLMENT, YOU EXPRESSLY AUTHORISE leo Learnings TO AUTOMATICALLY CHARGE THE APPLICABLE RECURRING MONTHLY FEE AND ANY AND ALL APPLICABLE TAXES TO YOUR PAYMENT METHOD UNLESS AND UNTIL YOU CANCEL, ARE REMOVED, OR GRADUATE OR COMPLETE THE PROGRAM. For any Services or products that are provided on an automatic subscription basis, unless otherwise specified during enrollment, your first monthly payment will be charged to your Payment Method upon your purchase date. Upon completion of your purchase, your access to the Online and / or blended learning course begins, and so does the two (2) day refund period. For some Online and / or blended learning courses, you may be provided access for a limited Online and / or blended learning course preview period (Course Preview) and your first payment will be scheduled for the date of the end of the Course Preview. At the time of the first scheduled payment your Payment Method will be charged and your automatic-renewal subscription will start; as does the two (2) day refund period at that time. You may not receive a notice from us that your two (2) day refund period has ended or that the subscription-based payments have begun. Your subscription will continue on a month-to-month basis with recurring payments unless and until you cancel, are removed, or graduate or complete the program. You agree to pay the then-current applicable monthly payment. After the first month automated subscription payment, for each subsequent month, the monthly fee will automatically be billed on the monthly anniversary date of your initial credit card charge date (Billing Date). For example, if you begin a paid subscription on January 5th, you will be charged on subsequent monthly anniversary of your purchase date; therefore you would be billed January 5th for the first month and your Billing Date will be the 5th of each subsequent month until you cancel or are removed from the Online and / or blended learning course or graduate. For certain months, your Billing Date may vary slightly if your Billing Date does not have a corresponding date the following month for example if the first charge was made on January 31st you will be billed on February 28th, and then on March 31st the following month. Failure to pay may result in the termination of your subscription. Pre-Orders for Online and / or blended learning courses. If you elect to pre-order and secure a subscription in an Online and / or blended learning course , you will be required to provide your accurate Payment Method, however your Payment Method will not be charged at the time of the pre-order. Your Payment Method will only be charged when the Online and / or blended learning course officially starts and you receive access to the Online and / or blended learning course content and associated services. Thereafter your Payment Method will be charged in accordance with the terms that you selected at the time of your pre-order.

• First payment charged upon purchase date
• 2-day refund period begins when access starts
• Monthly billing on anniversary date of initial charge
• Failure to pay may result in subscription termination

Bundled Subscription Payments

If you elect to purchase access to an Online and / or blended learning course in the form of a bundled offering, you purchase a fixed, multi-month subscription access to the Online and / or blended learning course at a discounted rate, and following the fixed, multi-month term, you will revert to a monthly automatic subscription payment method. Accordingly, there will be a one-time fee paid upfront for the fixed, multi-month term access to the Online and / or blended learning course , and following the end of the fixed, multi-month term, you will revert to a monthly automatic renewal subscription payment method. Accordingly, each month following the fixed, multi-month term, a monthly, non-discounted fee will automatically be billed at the rate indicated on your initial payment check-out page, the monthly anniversary date of your initial credit card charge date (Billing Date). For more details see the Automated Subscription Based Payment Section. For Online and / or blended learning courses purchased with a Bundled offering payment, upon completion of your purchase your access to your Online and / or blended learning course will begin, so does your two (2) day refund period. For some Online and / or blended learning courses, following your enrollment, you may be provided access to a Course Preview and your first payment will be scheduled for the date of the end of the Course Preview. Following the Course Preview, at the time of the first scheduled payment your Payment Method will be charged and your automatic-renewal subscription will start; as does the two (2) day refund period at that time. Personal information collected by Company Company collects information in several ways. When you register for a course available with us, we may ask for contact information such as your name, address, telephone number and e-mail address, and for billing information. We may also ask you to complete certain forms or surveys that gather information about you, your academic background, business, profession, job and your opinions or comments. Correspondence sent to us by you or by third parties about your activities, including letters or emails, may be collected into a file specific to you.

Manual Subscription Payments

If you elect to pay by manual monthly subscription payment for an Online and / or blended learning course , you will be required to make a payment each month in order to manually renew your subscription and to maintain your access to the Online and / or blended learning course . Your two (2) day refund period will start upon your payment and access to the Online and / or blended learning course . In the event that you fail to manually renew your monthly subscription payment, your access to the Online and / or blended learning course will end at the end of the monthly period for which you have paid. If you terminate your manual subscription and re-enroll for the same Online and / or blended learning course , you will gain access to the Online and / or blended learning course and be provided a two (2) day refund period, provided however, Students are only entitled to one refund per Online learning course .

Term-Based Payments

For Online and / or blended learning courses that are provided on a fixed-term basis there will be a one-time fee set forth on the applicable Online and / or blended learning course information and enrollment page. Payments will be in a one-time, flat-fee which is paid upfront. Your 7-day refund period will comment upon your date of purchase for the Online learning course.

Refund Terms & Conditions

You may cancel your pre-order subscription at any time during the pre-order period, that is, any time prior to the date on which your Payment Method is charged. Thereafter, you will have the cancellation and refund terms associated with the type of subscription model you have ordered (automatic monthly renewal, bundled offering, manual renewal or term-based), please see the appropriate section herein. Cancellation terms for Term-based payments. Except as otherwise required by law or subject to contractual obligations, Users enrolling in term-based offerings have two (2) days from the first date of the Online and / or blended learning course . In order to cancel and request a full refund go to the Subscription & Billing setting found in your account Setting, Click on your active enrollment and confirm your cancellation request with an Enrollment Advisor via phone (India only) or online chat. Fees paid for such programs are thereafter non-refundable for that Term.

Refund

Other than stated above for each form of enrollment or payment method, you hereby acknowledge and agree that leo Learnings will not offer refunds on any fees and charges related to your purchase of any products or Services. This includes any partially used or unused periods for which you have already paid, regardless of whether it is a subscription, bundled, manual subscription or one-time term payment method. We do not guarantee refunds for lack of usage or dissatisfaction. For subscription-based enrollments, upon the termination of your subscription whether by disenrollment or graduation or completion of program you will not be charged for future monthly fees. However, you will not be issued a refund for the most recently (or any previously) charged fees. In addition, if you cancel your subscription, and subsequently re-enroll for an Online and / or blended learning course , you will not be entitled to an additional two (2) day refund period, only one refund is permitted per Student per Online and / or blended learning course . If you purchase any Online and / or blended learning course or Service through a mobile purchase or third-party marketplace (e.g., in-app purchases through the Apple App Store, Android App Store or purchases made through certain alternative payment services), the refund policy applicable to that third-party marketplace will apply, unless otherwise explicitly stated by leo Learnings. Except as otherwise explicitly stated by leo Learnings, the third-party marketplace will be solely responsible for making refunds under its refund policy, and leo Learnings will have no refund obligations. leo Learnings disclaims any responsibility or liability related to any third-party marketplace’s refund policy or the third party’s compliance or noncompliance with such policy. Special refund terms may apply if you enroll under a free trial offer, for example, if you sign up for a bundle offer that includes a discount of one month, you may be eligible for a refund for two days after purchase. If however, you purchase a monthly subscription with a free trial, you will not be eligible for a refund.

Price Changes

We reserve the right to modify fees and features with 5 days advance notice. Continued use after changes constitutes acceptance of new terms.

Taxes

You agree to pay applicable sales, use, value-added, or other government-required taxes. GST/VAT will be calculated and added at checkout where required.

Credit Card Billing

Credit card payments are processed by our third-party payment processor(s). By agreeing to this Terms of Use, you agree to be bound by Third Party Payment Processor(s) Terms of Service as applicable. Any breach of those terms will be treated as a breach of these Terms. If you have selected a subscription-based enrollment or implemented an instalment plan, your credit card will automatically be charged monthly for the cost of the Online and / or blended learning course and any applicable taxes. If you have selected a subscription-based enrollment or implemented an instalment plan, your credit card will automatically be charged monthly for the cost of the Online and / or blended learning course and any applicable taxes.